We have a physical location where you can pick up your order.
During checkout, you can choose the option “pick up your order” and “pay when pick up”.
You will get an additional discount when you pick your order at our Brooklyn location:
4604 New Utrecht Ave,
Brooklyn NY 11219
We are closed on Thanksgiving Day, Christmas Eve, Christmas Day & Easter.
Usually your package will be shipped via FedEx or USPS. We also ship with UPS.
All orders are packed by one of our staff members with the utmost care. For specific shipping information, you can send us your questions through email.
We have over 5,000 products and are adding additional products almost every day. A printed catalog is obsolete the day it is printed.
We do not have a staff large enough to handle the large numbers of orders we receive every day. If you are experiencing technical difficulties while ordering, please email us at email@example.com and we will assist you.
We do not ship to Canada.
No. You can create a new account or check out as a guest.
We are passionate about customer satisfaction. You have a right to expect our products to perform as described on our site.
If you experience problems with your order, contact us as soon as you receive the package and no later than 14 days from the time of delivery. The person who placed the order must contact us in order to receive a refund for any of the damaged products or for items for which you were charged, but which were left out of your order.
You can email us at: firstname.lastname@example.org
We will refund most products, with the following exceptions:
We will not refund items if:
Restocking fee: In the event that products are returned to Zimgi in sellable condition and Zimgi has agreed to accept their return, a 20% restocking fee will be imposed – unless Zimgi is clearly responsible for an error which is the cause of the return.
Zimgi will not refund shipping and handling fees for orders which were properly delivered. Zigi will not accept shipping charges for returned orders unless we have agreed to this in advance of the return.
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